.service-root{padding-top:54px;padding-bottom:72px;min-height:calc(100vh - 80px)}.service-heading{max-width:850px;margin-bottom:38px}.service-heading h1{font-size:clamp(36px,5vw,58px);line-height:1.07;margin:16px 0}.service-heading h1 em{color:var(--accent-bright);font-style:normal}.service-heading p{line-height:1.7;color:#c9bdd4;max-width:720px}
.service-status{display:inline-flex;align-items:center;gap:9px;border:1px solid var(--line);background:#171321;border-radius:9px;padding:10px 14px;font-size:12px;color:#e7d7e4}.service-status::before{content:"";width:8px;height:8px;background:#9b9ba4;border-radius:50%}.service-status.available::before{background:#5af3a6;box-shadow:0 0 11px #5af3a6aa}
.service-columns{display:grid;grid-template-columns:minmax(320px,1fr) minmax(300px,.86fr);gap:22px}.service-card,.service-auth-card{background:#160f20;border:1px solid #58324b;border-radius:17px;padding:27px;box-shadow:0 18px 55px #0002}.service-card h2,.service-auth-card h2{font-size:25px;margin:12px 0}.service-card p,.service-auth-card p{color:#aea3bb}.service-small{font-size:12px;line-height:1.7}.service-card label{display:block;color:#d9cfe1;font-size:12px;font-weight:700;margin:15px 0 6px}.service-card textarea,.service-card input,.service-card select{display:block;width:100%;border:1px solid #614866;border-radius:8px;background:#0d0b14;color:#fff;padding:12px;outline:0;margin-top:7px}.service-card textarea:focus,.service-card input:focus,.service-card select:focus{border-color:var(--accent)}.service-card button{margin-top:12px}.service-auth-card{max-width:550px}.service-auth-card p{line-height:1.7}.service-row{display:flex;align-items:center;gap:15px;justify-content:space-between}.my-requests{display:grid;gap:10px;margin-top:20px}.request-entry{border:1px solid #564263;background:#0e0b19;border-radius:12px;padding:15px;width:100%;color:#eee6f8;text-align:left}.request-entry:hover,.request-entry.active{border-color:var(--accent)}.request-entry strong{display:block;font-size:14px}.request-entry small{display:block;margin-top:9px;color:#ab9aaf}.status-pill{display:inline-block;padding:4px 7px;background:#312b41;border-radius:5px;font-size:10px;margin-top:7px;text-transform:capitalize;color:#ffb57b}.service-thread{margin-top:22px}.thread-messages{min-height:140px;max-height:500px;overflow:auto;display:flex;flex-direction:column;gap:10px;padding:16px;background:#0c0a14;border:1px solid #332940;border-radius:12px}.thread-item{max-width:85%;padding:11px 14px;border-radius:12px;background:#282037;white-space:pre-wrap;overflow-wrap:anywhere}.thread-item.customer{align-self:flex-end;background:#3e241d;border:1px solid #7c402e}.thread-item.staff{align-self:flex-start;background:#27213b;border:1px solid #483e6c}.thread-meta{font-size:10px;color:#bdb1c9;margin-bottom:6px}.reply-form{display:flex;flex-direction:column;align-items:stretch;margin-top:12px}.reply-form .btn{align-self:flex-end}.service-footnote{font-size:12px;color:#a095ab;margin:22px 0}.service-auth-card .btn{margin-top:8px}
@media(max-width:850px){.service-columns{grid-template-columns:1fr}.service-card{padding:19px}.service-row{align-items:flex-start}.service-heading{margin-bottom:25px}}